Shipping Policy
Shipping Instructions
Standard delivery PLN 25 (delivery 10-21 days)
Fast delivery 43 PLN (delivery 7-15 days)
The buyer accepts the following conditions:
1. If customs duty occurs in the country of receipt, but the customer pays the customs duty.
2. Due to the buyer's delay in delivery or change of address and other related costs, this part of the cost is borne by the buyer.
3. Due to the buyer's own reasons, such as cancellation of the order or its return in half, this part of the cost is borne by the buyer.
Why is my order shipped in a different package?
If you have an order for several items, they can all be shipped from different international warehouses, depending on which one is fastest. Or, if an item is popular and arrives a bit late, we can ship them in different packages at different times so your order doesn't arrive as quickly as possible!
When will I receive my order?
Orders are shipped directly from our multiple local and international warehouses, and we do our best to get your order to you as quickly as possible! As our range is very popular, please note that it will take 10-20 days for your order to arrive in Poland (depending on the product). Please note that due to the popularity of our ranges, these are just estimates and deliveries may be delayed due to the new coronavirus outbreak.
Are there taxes?
Prices listed on our website exclude tax and are in US dollars, which means that you may be responsible for customs duties and taxes upon receipt of your order. Import duties, customs and related charges may be incurred once your order reaches its destination as determined by local customs. These charges and taxes are your responsibility, not ours. We are not responsible for delays caused by customs in your country. Please contact your local customs office for more information on charges.
When will I receive my shipment after payment?
Delivery time: After receiving the order, we will carry out quality inspection and testing before shipment to ensure product quality.
Processing time varies depending on the product, the average processing time is about 1-3 days;
How much does shipping cost?
It depends on the product and region at checkout.
How can I track my order?
Once you place your order, our system sends you an email with your order details. Track your order using the tracking number in the tracking link.
good idea:
1. Usually, the local parcel sender delivers the package on working days (Monday to Friday), to ensure safe delivery of the package, so it is recommended to choose an address where the package can be received on a working day. Shipping address. It is best to leave the phone on at the estimated time of arrival, as the sender can contact you by phone.
2. The delivery service we use requires a customer signature for successful delivery. Therefore, please make sure that you or your authorized representative are at the shipping address. We are not responsible for lost or stolen packages if we have shipped to your shipping address and signed the paperwork.
Delivery affected by Covid-19 will be slightly delayed.